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FAQs

Ordering Questions

Custom orders, included on-demand printed art prints, may not be eligible for returns. Other products may be eligible for exchanges and/or refunds within one week of receipt of merchandise. Please email lauren@paperfarmpress.com with questions. If your item is damaged, include photos and in most cases we’ll be able to send you a replacement. 

Art prints and stickers are shipped to you via a dropshipper to help keep your costs down and make sure you receive your order as quickly as possible. 

Because these orders go directly to the dropshipper, we cannot accommodate any requests to adjust or cancel your order.

Please be sure to double-check all order details including any discount codes and your shipping address before placing your order!

We try to ship out as soon as possible, but many orders include custom printed goods which we create just for you, which can take up to a week to prepare. At this time, we only ship USPS First Class Mail, which is 1-3 business days from ship out date.

We will ship out each box following the seasonal schedule, January 30, April 30, July 30 and October 30, respectively. You can expect your box to arrive within 2 weeks of those dates.

You’ll receive a notice before your subscription auto-renews. You can update your payment information or opt out of renewal by signing into your customer account on www.paperfarmpress.com at any time.

You will be charged when you first sign up, with recurring payments every 3 months. Subscription orders will follow the seasonal schedule. To receive the current season’s Paper Farm Club Box, please purchase by the 30th of January, April, July and October, respectively.

We are so glad you are wanting to share the joy of the Paper Farm Club Box! In order to send this monthly subscription as a gift, be sure to use a separate checkout per gift order, and ensure that you enter the recipient’s address as the shipping address.

If you want your name to be included on a gift note, be sure to list that in the notes section.

If you have other items that you are purchasing, you will need to purchase those separately.

Product Questions

Letterpress printing is a unique process. First, we design a plate that costs around $60. Each color needs a different plate. We then spend approximately 3 hours setting the press up, mixing the ink, printing, and then cleaning the plates. 

This makes creating custom artwork cost prohibitive. We normally print between 100 and 400 of our designs at a time. If you’re interested in a bulk order, do contact us.

All of our cards are only available in the colors and designs seen in the product listings. 

Letterpress printing is a unique process (see above!), and we need to have time to design the products that we (and you!) love.

Yes! These are the only kind of custom designs we currently offer! Visit our Custom Orders page to learn more and start your order. 

You can also follow @paperfarmwedding on Instagram for inspiration! Contact paperfarmwedding@gmail.com for inquiries.

Paper Farm Press is honored you are considering our work for fundraising opportunities, however, we focus our energies by supporting our local charities and schools here in the Central Valley.

Paper Farm Press proudly sells individual cards and artwork to brick and mortar stores across the country. For more information, please see our wholesale page on the website or email lauren@paperfarmpress.com.

At Paper Farm Press, we love partnering with unique retailers to spread the joy of letterpress stationery!

For all wholesale inquiries, please contact me at lauren@paperfarmpress.com for ordering details.

I would love to discuss a collaboration. Please contact me at lauren@paperfarmpress.com for more information.

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